Dementia Care Home

Moorlands Care Home

104 Church Lane, Nottingham, Nottinghamshire, NG16 5AB

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
79/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”72%

of reviewers answered yes

Good to know

  • Registered beds40
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2021-08-06

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe a place where staff make time for conversation, not just tasks. There's a warmth in how visitors are welcomed with practical gestures that ease the stress of seeing a loved one in care. The atmosphere feels genuinely friendly, with staff who engage naturally with both residents and their families.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness72
  • Activities & engagement65
  • Food quality65
  • Healthcare72
  • Management & leadership72
  • Resident happiness72
Section 02

What inspectors found

Inspected 2021-08-06

  • Is this home safe?

    Not yet rated
    The September 2025 inspection rated the Safe domain as Good. This indicates inspectors did not identify significant concerns about safety, staffing, medicines management, or infection control at the time of the visit. The home is registered for 40 beds and serves a mixed population including people with dementia. The published report does not include specific observations about falls management, night staffing ratios, or agency staff use. The previous overall rating of Requires Improvement means the home was working through identified concerns before this inspection.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The Effective domain was rated Good at the September 2025 inspection. This covers areas including staff training, care planning, healthcare access, and nutrition. The home is registered to provide dementia care alongside care for physical disabilities and sensory impairments, which requires staff to hold a range of skills. The published report does not describe the content or completion rates of dementia training, how care plans are structured, or how GP and healthcare professional access is arranged. No specific observations about mealtimes or dietary management are recorded.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The Caring domain was rated Good at the September 2025 inspection. Inspectors were satisfied with how staff treated residents in terms of warmth, dignity, and respect. The published report does not include specific inspector observations of staff interactions, resident testimony about how they feel treated, or examples of how the home supports independence. No quotes from residents or families were included in the published findings available here.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The Responsive domain was rated Good at the September 2025 inspection. This covers whether the home tailors care and activities to individual needs, how complaints are handled, and whether end-of-life care is planned. The home serves people with a range of conditions including dementia and sensory impairments, which requires a flexible approach to engagement. The published report does not describe the activity programme, how activities are adapted for residents who cannot join groups, or how the home responds to complaints or changing needs.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The Well-led domain was rated Good at the September 2025 inspection. Mrs Rugma Mohan is the named Registered Manager and Mrs Alexandra Thurlby is the Nominated Individual, indicating a stable management structure. The home is run by Regal Care Trading Ltd. The previous Requires Improvement rating means the management team has overseen a period of improvement work, which the September 2025 inspection recognised as successful. The published report does not include detail about management visibility, staff culture, how the home handles concerns, or what governance systems are in place.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Moorlands supports adults both under and over 65 with dementia, physical disabilities and sensory impairments. This broad expertise means they're equipped for residents whose needs might span several areas. The dementia support here focuses on maintaining dignity through all stages of the condition. Staff show particular skill in managing complex medical episodes while keeping the person at the centre of their care. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

79/ 100

DCC Family Score

Moorlands Care Home has been rated Good across all five domains at its most recent inspection in September 2025, which is a positive recovery from its previous Requires Improvement overall rating. The score reflects that the published report contains limited specific detail, so several themes are scored on general confirmed findings rather than rich inspector observations or resident testimony.

Homes in East Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe a place where staff make time for conversation, not just tasks. There's a warmth in how visitors are welcomed with practical gestures that ease the stress of seeing a loved one in care. The atmosphere feels genuinely friendly, with staff who engage naturally with both residents and their families.

Lens 02

What inspectors have recorded

What stands out is how staff handle complex situations — whether that's supporting someone through advanced dementia or managing falls safely. Families notice the respect shown during vulnerable moments. The home maintains CQC Good standards, which several relatives have mentioned appreciating.

Lens 03

How it sits against good practice

For families navigating these difficult decisions, seeing how a home handles the hardest moments often tells you everything.

DCC Recommendation

Worth a visit

Moorlands Care Home at 104 Church Lane, Nottingham was rated Good across all five inspection domains at its most recent assessment on 2 September 2025, with the report published on 30 September 2025. This is a meaningful improvement: the home had previously been rated Requires Improvement overall, so inspectors found enough progress to lift all domains to Good. The home cares for up to 40 people, including those living with dementia, physical disabilities, and sensory impairments, across a broad age range. The main limitation here is that the published inspection text is brief and does not include specific inspector observations, resident or family quotes, or detailed evidence about day-to-day life. A Good rating is genuinely positive, but it tells you what the inspectors found on the day, not how your mum or dad will experience the home week to week. Before you decide, visit in person: ask to walk through unannounced if possible, watch how staff interact with residents in corridors and communal areas, and ask the manager directly about night staffing numbers, how often care plans are reviewed, and what activities are available for someone who cannot join a group session.

The three questions to ask when you visit

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In Their Own Words

How Moorlands Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Moorlands Care Home says about itself

Where dignity meets dementia care in Nottingham

Moorlands Care Home – Expert Care in Nottingham

When families face the complexity of dementia or physical disability care, finding somewhere that treats their loved one as a person, not a condition, becomes everything. Moorlands Care Home in Nottingham specialises in supporting residents with these challenging needs. The care here reflects in the small things — a cup of tea offered to a worried visitor, respectful attention during difficult medical moments.

Care & specialisms

Who they care for

    Moorlands supports adults both under and over 65 with dementia, physical disabilities and sensory impairments. This broad expertise means they're equipped for residents whose needs might span several areas.

    How they describe their dementia care

    The dementia support here focuses on maintaining dignity through all stages of the condition. Staff show particular skill in managing complex medical episodes while keeping the person at the centre of their care.

    “For families navigating these difficult decisions, seeing how a home handles the hardest moments often tells you everything.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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